FAQ

General

What is SLAY?

SLAY is a positive-only app where users answer positive polls about others. We bring a breath of fresh air to the perception of young people and put positivity in the foreground. SLAY allows users to compliment their friends and be honest through anonymity. We provide a safe space for teenagers and young adults.

How much does SLAY cost?

With SLAY you can send compliments to your friends and receive positive messages for free.

Why is the app called SLAY?

We named our app after the youth word SLAY, which means "when someone looks confident, acts confident, or achieves something spectacular" - we want to highlight positive attributes and make everyone feel like he or she is special.

Why did we develop SLAY?

We want to create a place where we feel better and safe. Through SLAY you learn that there are people who like and admire you.

When was SLAY released?

SLAY was released in October 2022.

Is my data secured at SLAY?

Yes, data security is our top priority. We use the account information only for the game mechanism of the app and to connect faster with your friends. SLAY will never sell or share personal data with third parties. You can learn more in our privacy policy.

Is SLAY secure?

Security and protection of minors is our top priority. Data is stored securely without the possibility of access by external parties. We also maintain an "anti-negativity" policy so that any questions and interactions are asked by us + our technology, as well as reviewed. If you have any concerns, please feel free to email us at parents@slay.cool.

Where is SLAY available?

SLAY is available in Germany, Austria, Switzerland and the United Kingdom.

Who developed SLAY?

SLAY was developed by a small team of designers and engineers in Berlin, Germany.

Create content with SLAY

We recommend you use TikTok and Instagram and create creative content. The stage is yours! Tag us super happy, we look forward to seeing the results. :)

Security

How SLAY keeps data secure:

- We will never share or sell your data to advertisers or data brokers.
- We will never track you through online services.
- We only ask for your approximate location once when you sign up to suggest nearby schools.
- We do not store location data on our servers.
- We do not link location data to your account.
- Account deletions are processed within 24 hours - faster than Snapchat or Instagram.

How SLAY keeps you safe:

- We only let friends, contacts, and classmates vote for each other. Never strangers.
- We don't allow direct messaging between users, even if you're friends.
- We do not allow adults to join schools.
- SLAY cannot and has never been used for "trading".
- All surveys are positive and encouraging, so you can never be bullied.
- We review reports every day and remove users who break the rules.
- We offer live chat and email support to all users.

How to stay safe on SLAY

Join only schools you currently attend.

Schools are offered so friends can find each other. If you join a school that is not yours, people who don't know you can request to be friends with you. Never join a school you don't attend.

Only send or accept friend requests from people you know in real life.

Real people, real interaction.

Don't share phone numbers, devices or codes with your friends.

Sharing phones or your phone number can lead to your account being compromised or your user data being corrupted.

Disable access to your location after login.

SLAY does not need your location signing in. We only use it to find nearby schools for you to join. Disabling it will not affect your experience. To disable it, open the Settings app ' select SLAY ' Set Location to Never.

Setting privacy preferences.

Your friends can see your Slays when they visit your profile. If you don't agree with this, you can hide them by going to Edit Profile ' Manage Account ' Hide Top Slays.

How to protect your friends.

Report users who break the rules.

If you see a user breaking the rules, open the user's profile ' tap in the left corner ' select Report User. Enter as much information as possible in the input field.

Do not log in under another user's name.

SLAY works best when the names you see in the surveys are who they say they are. Signing up with a fake name will hurt our community.

Do not use inappropriate profile photos.

Your profile photo should represent you. It doesn't have to be a photo of you, but you should never post a photo with graphic or hateful imagery. Moreover, don’t use a photo of another user

SLAY App

How do I register?

You can download the SLAY app from the AppStore or PlayStore and register there.

How does the app work?

Users receive 12 questions per round and can choose from 4 options. In the inbox, the user receives compliments and answers.

How do I add friends?

At the end of the registration process, you can add your friends from your contacts or you can go to the friends tab in the app. There you will see several options:

- Your mobile contacts
- Your friends from school
- Search by username
- Invite friends

Can I see who sent me the compliments?

You only see the gender and class of the person in question, this makes everyone feel safe to give compliments to other people.

Are all compliments real?

Yes! We would never send automatically generated compliments to our users. All compliments come directly from your friends, classmates or contacts.

Why do I have to use my real name?

You should always use your real name, so that your friends can find you better and it is easier for them to vote. Therefore please pay attention to it:

- Do not use a fake name
- Do not create multiple accounts
- Do not impersonate another person
- Don’t join a school you are not in

I had a negative experience with the app. Where and how can I report it?

It is very important to us that everyone feels safe and comfortable on SLAY. If you see an account that violates our policies, you can go to the account and report it. Or you can email our team at parents@slay.cool.

Account

How do I delete my account?

You can delete your account in Settings > Help.

How do I change my profile picture?

You can go to the Profile tab > Edit > Change Profile Picture.

How do I change my name?

You can go to the Profile tab > Edit > Change Name.

How do I add my Instagram, Snapchat and TikTok account?

You can go to the Profile tab > Edit > Add Social Media Links.

How can I remove friends?

Go to the respective profile and press Remove Profile.

How can I block someone?

Go to the respective profile and press the three dots at the top. There you can block the user. This means that the account will no longer be displayed in the surveys.

How can I report someone?

Go to the respective profile and press the three dots at the top. There you can report the user and add a reason.

Schools

How do I join a school?

During registration you can allow the location query and then select your school and class. We will only use your vague location to find your school faster. Please remember that you only select the school you are actually at.

I can't find my school. What to do?

Sometimes it can happen that you can't find your school. This is not a problem, just press "I can't find my school" at the bottom and send us your school. We will make sure to add your school as soon as possible.

FAQ